QA Feature Coordinator

Description

At Lockwood, our vision is to bring people together through Avakin Life so they can play, share and socialise! Listed as one of Europe’s fastest growing tech companies by the FT for 2020 as well as winning numerous TIGA and other awards several years in a row, our journey’s only just begun. With great benefits including an employee share scheme and profit related quarterly bonus, we’re a great destination for those who want to work on cutting edge social experiences in an environment that fosters communication and creativity. We’re always looking for good people – so if you’re a great person and an amazing developer we’d love to hear from you.

We are looking for a QA Feature Coordinator to join our Development QA team at Lockwood Publishing. We will value someone who’s responsible, kind, and trustworthy. You will have the opportunity to develop your skills, work alongside a lovely bunch of people, and take ownership of your tasks and responsibilities. Lockwood Publishing has been steadily growing as a company year-on-year offering chances for career growth, and with a multitude of perks such as flexi-time, Lockwood is a great environment to develop as a professional. We are dedicated to Avakin Life, a mobile app with a strong social component. Both Avakin and Lockwood are constantly evolving which makes working on this particular title a truly interesting experience.

Key Responsibilities

• Collaborate with Test Lead & QA Manager to ensure adequate test coverage and improve the workflow to ensure that all feature testing is performed to the highest standard;
• Provide constructive feedback alongside the Test Lead on feature test briefs and test cases to members of the in-house QA team;
• Handle user-impact, blocker, and high risk issues; analyse, report, then escalate as appropriate;
• Interface with other in-house QA, the Outsourced QA team as well as development, art, and management team members involved in specific areas of the game on a daily basis;
• Organise and review testing by other in-house and/or outsourced testers together with the Test Lead & QA Manager;
• Update and maintain Testing documentation as well as a large number of existing test cases across multiple test suites;
• Participate in various meetings to offer updates on QA progress and learn about the progress of other teams involved in said meetings;
• Triage & track the state of developer requests to make certain they are completed in a timely manner;
• Turn user reports and developer requests into Outsource-friendly instructions, and provide support to our outsource QA teams on a daily basis;

• Update the customer support team on the state of user reported issues, and triage recently logged issues with the support team;
• Verify that all developer requests and outstanding issues are complete, and sign off from Production prior to custom builds being merged into the master branch.